Problem:

A product team hits a critical bug during a major release. They scramble to diagnose it and are unaware that a similar issue (and fix) was documented six months ago in another team’s sprint notes.

Solution:

With the Insight Layer in place, as the team types their notes into a sprint doc, the system surfaces a related past incident—complete with the root cause and resolution. They skip hours of troubleshooting, avoid duplicated Slack threads, and deploy the patch with confidence.

Impact:

Reduced downtime, faster response, and confidence in decision-making.

Problem:

A marketing manager builds a new campaign from scratch, unaware that a similar initiative was already tested (and failed) last year in another region with a full postmortem buried in a shared drive.

Solution:

As the new campaign plan is drafted, the Insight Layer recognizes overlapping goals and tags from a prior project. It surfaces the earlier campaign’s summary, test results, and lessons learned. Instead of repeating mistakes, the team adapts and improves the strategy.

Impact:

Smarter campaigns, faster iteration, and better use of resources.

Problem:

A new analyst joins a remote team. Despite access to docs and dashboards, they struggle to understand prior logic behind key metrics and unknowingly recreates a dashboard that already exists.

Solution:

The Insight Layer acts as a contextual guide, surfacing not just documents but the why behind past work. It reveals who created similar dashboards, which metrics were debated, and which ones were ultimately adopted.

Impact:

Faster ramp-up, more confident contributions, and reduced rework.